Refund Policy

Effective Date: May 17, 2025

1. Overview

At PromoAI Sparks, we strive to provide excellent products and services. Your satisfaction is very important to us. This Refund Policy outlines the conditions under which refunds may be issued.

2. Subscription Services

All payments for subscription-based services are non-refundable. By purchasing a subscription, you acknowledge and agree that you are paying for a service that starts immediately upon purchase and is billed on a recurring basis.

It is your responsibility to manage your subscription and cancel it before the next billing cycle if you no longer wish to use the service. No partial refunds or credits will be issued for unused time, unless otherwise required by law.

3. One-Time Purchases

For one-time purchases (e.g., credit packs, standalone services), all sales are final. Refunds will only be considered if:

If you believe you are eligible for a refund, please contact us within 7 days of your purchase.

4. How to Request a Refund

To request a refund, please email us at support@promoaisparks.com with the following information:

We aim to respond to all refund requests within 5 business days.

5. Refund Decision

All refund decisions are made at the sole discretion of PromoAI Sparks. If approved, refunds will be processed to the original method of payment within 7-10 business days, depending on your bank or payment provider.

6. Chargebacks

Filing a chargeback without first contacting our support team may result in the suspension or termination of your account. We encourage you to work with us directly to resolve any issues.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@promoaisparks.com